Question 1

What size businesses do you work with?

Accepted Answer

We partner primarily with established small-to-mid-sized businesses doing $500K–$25M in annual revenue — owners who want to act like a national brand without the national-brand price tag.

Question 2

How long until I see real results?

Accepted Answer

Most clients see meaningful engagement and audience lift in the first 30–60 days, with measurable pipeline impact (leads, bookings, foot traffic) by month three. Compounding gains in months four through twelve are where the real ROI lives.

Question 3

Do you work on retainer or per-project?

Accepted Answer

Both. Our flagship engagement is a monthly retainer (3-month minimum) because social and brand are compounding disciplines — but we also book one-time engagements for brand identity, website builds, and event coverage.

Question 4

Who actually creates the content?

Accepted Answer

Your work is produced in-house by our Cincinnati-based team — strategists, designers, photographers, and editors who work under one roof. No offshoring, no white-labeling, no surprises.

Question 5

Will I own everything you create?

Accepted Answer

Yes. Once an invoice is paid in full, you own 100% of the rights to every asset — raw files, source files, brand guidelines, the whole library.

Question 6

How do you report results?

Accepted Answer

Every client gets a custom monthly dashboard plus a written executive summary in plain English — what worked, what didn't, what we're changing next month, and which numbers tie to revenue. No vanity metrics.

Question 7

What if I'm not happy?

Accepted Answer

We work on monthly cancellation terms after the initial 3-month period. We've never had a client cancel mid-quarter, but the option is yours — no penalties, no exit fees.

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